Shipping Policy

At SEA-CAN CONTAINERS LTD., we are committed to providing reliable and efficient delivery of new and used shipping containers across Canada. This Shipping Policy explains our delivery process, shipping arrangements, delivery timelines, and customer responsibilities.

1. Company Information

SEA-CAN CONTAINERS LTD.
Business Number (BN): 802454504
Registry ID: 2016942191
11043 201 St NW
Edmonton, AB T5S 2N3
Canada

Phone: +1 343 454 2501
Email: info@seacancontainersltd.com

2. Shipping Coverage

We arrange shipping and delivery of shipping containers to customers throughout Canada, subject to product availability, transportation access, and the delivery location.

Delivery availability may vary depending on:

  • Customer location
  • Container size and type
  • Local road conditions
  • Site accessibility
  • Carrier availability
  • Weather conditions
  • Local transportation restrictions

Before placing an order, customers are encouraged to provide their complete delivery address so that we can confirm availability and provide an accurate delivery quotation.

3. Shipping Costs

Shipping costs are generally calculated based on factors including:

  • Delivery distance
  • Delivery location
  • Container size and weight
  • Type of transportation required
  • Current carrier rates
  • Site accessibility
  • Special delivery requirements

Unless otherwise stated on a product page or written quotation, shipping and delivery charges are not included in the advertised container price.

Customers will receive the applicable delivery cost before finalizing their purchase.

4. Delivery Timeframes

Estimated delivery times may vary depending on the customer’s location, container availability, carrier scheduling, and other logistical factors.

After an order has been confirmed and payment has been received, we will provide the customer with an estimated delivery timeframe.

Typical delivery times may vary from several business days to several weeks depending on the delivery location and transportation arrangements.

Delivery dates are estimates and are not guaranteed unless a specific delivery date has been confirmed in writing by SEA-CAN CONTAINERS LTD.

5. Delivery Appointment

Where applicable, the carrier or our delivery team will contact the customer to arrange a suitable delivery date and time.

Customers are responsible for ensuring that someone is available to receive the container unless alternative arrangements have been confirmed in advance.

Failure to be available at the agreed delivery time may result in additional transportation, waiting, storage, or re-delivery charges.

6. Customer Delivery Requirements

Customers are responsible for ensuring that the delivery location is suitable and accessible for the transportation and placement of the container.

Before delivery, customers should ensure:

  • There is sufficient space for the container.
  • Access roads are suitable for the delivery vehicle.
  • Gates, entrances, bridges, overhead wires, and other obstacles allow safe access.
  • The ground is sufficiently stable and suitable for placement.
  • The delivery area is free from vehicles, equipment, debris, and other obstructions.
  • Any required permits or local approvals have been obtained.
  • The customer has obtained any necessary landlord, municipal, property-management, or zoning approvals.

SEA-CAN CONTAINERS LTD. is not responsible for delays or additional costs caused by unsuitable delivery conditions.

7. Site Access and Delivery Limitations

Shipping containers are large and heavy items that require appropriate access for delivery.

The delivery driver or carrier may refuse delivery or may be unable to place the container at the requested location if the site is considered unsafe or inaccessible.

Examples include:

  • Narrow roads or entrances
  • Low overhead clearance
  • Weak bridges or roads
  • Steep slopes
  • Soft or unstable ground
  • Insufficient turning space
  • Trees, poles, buildings, fences, or other obstructions
  • Unsafe weather or road conditions

If delivery cannot be completed because of site conditions that were not disclosed before delivery, additional charges may apply.

8. Container Placement

Unless specifically agreed in writing, delivery generally means transporting the container to the customer’s property and positioning it in a reasonably accessible location.

Special placement, positioning, unloading, crane services, or other specialized handling may involve additional charges.

Customers requiring a specific placement location should discuss their requirements with us before placing an order.

9. Inspection Upon Delivery

Customers should inspect the container as soon as possible after delivery.

For used containers, normal signs of previous use may include:

  • Surface scratches
  • Minor dents
  • Paint wear
  • Rust or corrosion
  • Cosmetic imperfections
  • Minor repairs
  • Signs of previous transportation or handling

These characteristics may be considered normal for used shipping containers and do not necessarily indicate a defect.

Customers should report significant damage that appears to have occurred during transportation as soon as possible.

10. Delivery Damage

If a container appears to have sustained significant damage during transportation, customers should:

  1. Inspect the container before accepting delivery where possible.
  2. Take clear photographs or videos of the damage.
  3. Note the damage on the delivery documentation, where applicable.
  4. Contact SEA-CAN CONTAINERS LTD. as soon as possible.
  5. Provide photographs, delivery details, and any relevant documentation.

Failure to document transportation damage at delivery may make it more difficult to pursue a claim with the carrier.

11. Delays

While we make reasonable efforts to meet estimated delivery dates, delays may occur due to circumstances beyond our control, including:

  • Severe weather
  • Road closures
  • Traffic conditions
  • Mechanical problems
  • Carrier delays
  • Transportation shortages
  • Government restrictions
  • Port or terminal delays
  • Natural disasters
  • Labour disruptions
  • Unexpected logistical issues

SEA-CAN CONTAINERS LTD. will make reasonable efforts to communicate significant delays and provide updated delivery information when available.

12. Failed or Refused Delivery

If a delivery attempt fails because the customer:

  • Is unavailable;
  • Provides an incorrect delivery address;
  • Fails to provide adequate site access;
  • Has not prepared the delivery location;
  • Refuses delivery without an approved reason; or
  • Requests delivery to an unsafe or inaccessible location,

additional transportation, storage, waiting, or re-delivery fees may apply.

Any applicable additional charges will be the customer’s responsibility.

13. Remote and Special-Access Locations

Deliveries to remote locations, rural properties, construction sites, restricted-access areas, or locations requiring special transportation equipment may require additional delivery arrangements and costs.

Customers should provide accurate information about the delivery site when requesting a quotation.

We reserve the right to adjust delivery charges when actual site conditions differ materially from the information provided.

14. Changes to Delivery Information

Customers should notify SEA-CAN CONTAINERS LTD. as soon as possible if there is a change to:

  • Delivery address
  • Contact information
  • Delivery instructions
  • Site access conditions
  • Preferred delivery date

Changes requested after transportation has been scheduled may result in additional charges.

15. Shipping and Delivery Confirmation

Once delivery has been completed, the customer or authorized representative may be asked to confirm receipt of the container.

Delivery confirmation may include:

  • Customer signature
  • Delivery documentation
  • Photographs
  • Electronic confirmation
  • Carrier delivery records

These records may be retained as proof of delivery.

16. Title and Risk

Unless otherwise agreed in writing, responsibility for the container may transfer to the customer upon delivery and acceptance.

Specific terms regarding title, risk of loss, and ownership may also be established by the applicable sales agreement, invoice, or purchase contract.

Customers should review their purchase documentation for the specific terms applicable to their order.

17. Shipping Questions

If you have questions about delivery availability, shipping costs, delivery access, or container transportation, please contact us before placing your order.

SEA-CAN CONTAINERS LTD.
11043 201 St NW
Edmonton, AB T5S 2N3
Canada

Phone: +1 343 454 2501
Email: info@seacancontainersltd.com

18. Policy Updates

SEA-CAN CONTAINERS LTD. reserves the right to update this Shipping Policy from time to time to reflect changes in our operations, transportation arrangements, or applicable requirements.

The updated policy will be published on our website with the revised effective date.