Frequently Asked Questions

Shipping Container FAQs

At SEA-CAN CONTAINERS LTD., we make buying new and used shipping containers simple and straightforward. Below are answers to some of the questions we receive most frequently.

1. What types of shipping containers do you sell?

We sell a range of new and used shipping containers, including standard 20-foot, 40-foot, and 40-foot High Cube containers, subject to availability.

Container options may vary depending on current inventory and location.

2. Do you sell new and used containers?

Yes. We offer both new and used shipping containers.

New containers are suitable for customers looking for excellent overall condition and long-term use, while used containers can provide a more economical storage solution.

3. What sizes are available?

Common sizes include:

  • 20-foot containers
  • 40-foot containers
  • 40-foot High Cube containers

Availability may vary, so we recommend contacting us to confirm current inventory.

4. What is the difference between a standard and High Cube container?

A High Cube container provides additional internal height compared with a standard-height container.

A 40-foot High Cube can be a good option when you need additional vertical storage space or greater internal volume.

5. Are used containers in good condition?

Used containers vary in condition depending on their age, previous use, and maintenance history.

Normal signs of previous use may include:

  • Dents
  • Scratches
  • Paint fading
  • Surface rust
  • Minor corrosion
  • Floor wear
  • Door wear
  • Previous repairs

We recommend discussing your required condition with our team before purchasing.

6. Are your containers weather-resistant?

Shipping containers are designed for transporting and protecting cargo in demanding environments.

However, the weather resistance of a used container depends on its individual condition and maintenance history.

We recommend confirming the condition of a specific container before purchase, especially if you intend to store goods that require additional protection.

7. Can I use a shipping container for storage?

Yes. Shipping containers are commonly used for:

  • Household storage
  • Business inventory
  • Construction materials
  • Tools and equipment
  • Agricultural supplies
  • Machinery
  • Commercial storage

The container should be suitable for your intended use and comply with applicable local requirements.

8. Can I use a container as an office, workshop, or commercial space?

Containers can be modified for a variety of applications, including offices, workshops, retail spaces, and other structures.

However, modifications may require professional installation and local permits or approvals.

Customers are responsible for confirming local zoning, building, and permit requirements before modifying or installing a container.

9. Do you deliver shipping containers?

Yes. We arrange delivery of shipping containers to customers across Canada, subject to location, access, carrier availability, and transportation requirements.

10. How much does delivery cost?

Delivery costs depend on several factors, including:

  • Delivery location
  • Distance
  • Container size
  • Carrier availability
  • Road conditions
  • Site accessibility
  • Special transportation requirements

Contact us with your delivery address for a shipping quotation.

11. How long does delivery take?

Delivery times vary depending on inventory, location, transportation availability, and carrier scheduling.

After your order is confirmed, we will provide an estimated delivery timeframe.

Delivery dates are estimates unless a specific date has been confirmed in writing.

12. Do I need to prepare my property before delivery?

Yes.

You should ensure that the delivery location has:

  • Suitable ground conditions
  • Adequate access
  • Sufficient space
  • Appropriate overhead clearance
  • Enough room for the delivery vehicle
  • No obstacles blocking the delivery area

Narrow roads, low overhead wires, steep slopes, soft ground, or restricted access may prevent delivery.

13. How much space is required for delivery?

The required space depends on the container size and delivery equipment.

The delivery vehicle will require additional space to access the property, turn, unload, and position the container.

We recommend providing accurate information about your site before delivery is scheduled.

14. Do I need a permit to place a shipping container on my property?

Permit requirements vary by municipality, property type, zoning regulations, and intended use.

Customers are responsible for checking with their local municipality or relevant authority to determine whether a permit or approval is required.

15. Can I choose the colour of my container?

Colour availability depends on current inventory.

Used containers may have faded paint, previous branding, or other cosmetic variations.

If colour is important to you, please mention this when requesting a quotation.

16. Can containers be modified?

Yes, shipping containers can be modified for certain applications.

Potential modifications include:

  • Doors
  • Windows
  • Ventilation
  • Electrical systems
  • Shelving
  • Insulation
  • Lighting
  • Flooring
  • Roll-up doors

Customers should discuss modification requirements before purchasing.

17. Can I inspect a container before buying?

Inspection options depend on the container’s location and availability.

Contact our team to discuss inspection arrangements for a specific container.

18. What should I check when my container is delivered?

We recommend checking:

  • Doors and locking mechanisms
  • Roof
  • Walls
  • Floor
  • Corner posts
  • Frame
  • Interior
  • Exterior
  • Any visible transportation damage

Take photographs or videos if you identify significant damage.

19. What should I do if my container arrives damaged?

Document the damage immediately with photographs or videos and notify SEA-CAN CONTAINERS LTD. as soon as possible.

Where possible, record the damage on the delivery documentation.

Our team will review the issue and determine the appropriate resolution.

20. Do you offer a return policy?

Yes. Eligible purchases may be returned within 30 calendar days of delivery, subject to our Refund & Return Policy.

Returns require prior written authorization.

Because shipping containers are large and require specialized transportation, customers should contact us before arranging any return.

21. How quickly will I receive my refund?

Once an approved return has been received and inspected, applicable refunds are generally processed within 7 calendar days.

The time for the funds to appear in your account may depend on your bank or payment provider.

22. Who pays for return shipping?

Unless the return is due to an incorrect product, qualifying defect, or verified transportation damage, the customer may be responsible for return transportation and related costs.

Return transportation for shipping containers can be significant due to their size and weight.

23. Can I cancel my order?

Order cancellation may be possible depending on the status of your order.

Contact us as soon as possible if you need to cancel an order.

Once a container has been dispatched or transportation arrangements have been finalized, cancellation may no longer be possible or additional costs may apply.

24. What payment methods do you accept?

Available payment methods may vary.

Please contact our team for current payment options and instructions when requesting a quotation or placing an order.

25. Are taxes included in the price?

Taxes may or may not be included depending on the quotation or product listing.

Applicable taxes will be identified on your quotation, invoice, or purchase documentation.

26. Can I purchase a container for my business?

Absolutely. Our containers are suitable for businesses of all sizes and can be used for inventory storage, equipment storage, construction projects, agriculture, workshops, and other commercial applications.

For multiple-container or commercial orders, contact our team to discuss your requirements.

27. Do you offer bulk or commercial orders?

Yes. We can discuss larger orders and commercial requirements based on availability and delivery location.

Contact us with the quantity, container sizes, and delivery location you require.

28. Can I buy a container for a construction project?

Yes. Shipping containers are commonly used on construction sites for equipment, tools, materials, and temporary storage.

Make sure the delivery site has adequate access and that your intended use complies with local regulations.

29. What information do I need to request a quote?

To provide an accurate quotation, please provide:

  • Your name
  • Phone number
  • Email address
  • Container size
  • New or used preference
  • Quantity
  • Delivery city
  • Province
  • Postal code
  • Any special requirements

The more information you provide, the more accurately we can calculate your delivery requirements.

30. How can I contact SEA-CAN CONTAINERS LTD.?

You can contact our team using the information below:

SEA-CAN CONTAINERS LTD.
11043 201 St NW
Edmonton, AB T5S 2N3
Canada

Phone: +1 343 454 2501
Email: info@seacancontainersltd.com

We are happy to help you select the right container and arrange delivery to your location.

Still Have Questions?

If you cannot find the answer you’re looking for, contact SEA-CAN CONTAINERS LTD. and our team will be happy to assist you with product availability, pricing, delivery, container specifications, and purchasing.

SEA-CAN CONTAINERS LTD. — Quality Containers. Reliable Solutions.