PAYMENT POLICY

Effective Date: October 6, 2026

SEA-CAN CONTAINERS LTD.
Business Number (BN): 802454504
Registry ID: 2016942191
11043 201 St NW, Edmonton, AB T5S 2N3, Canada
Phone: +1 343 454 2501
Email: info@seacancontainersltd.com

1. Overview

This Payment Policy explains the payment methods, payment requirements, processing procedures, and related conditions applicable to purchases made through SEA-CAN CONTAINERS LTD.

By placing an order or making a payment, the customer agrees to comply with this Payment Policy, together with our Terms & Conditions, Shipping Policy, and Refund & Return Policy.

2. Accepted Payment Methods

Depending on the order and availability, SEA-CAN CONTAINERS LTD. may accept payment through methods made available during checkout, on an invoice, or directly by our sales team.

Available payment methods may include:

Credit and debit cards
Electronic or online payment methods
Bank transfers or wire transfers
Other payment methods specifically approved by SEA-CAN CONTAINERS LTD.

Payment options may vary depending on the order value, customer location, product, or transaction requirements.

3. Payment in Full

Unless otherwise agreed in writing, orders must be paid in full before the container is released for delivery or collection.

A payment is considered received only after the funds have been successfully cleared and confirmed by our financial institution or payment processor.

Submitting a payment instruction, transfer receipt, or payment screenshot does not necessarily mean that payment has been received or cleared.

4. Quotes and Invoices

Prices provided through our website, quotations, invoices, or communications may be subject to change until an order is formally confirmed.

Where applicable, an invoice or order confirmation will identify:

Product description
Quantity
Purchase price
Applicable taxes
Shipping or delivery charges
Other applicable fees
Total amount payable
Payment instructions
Payment due date, where applicable

Customers should carefully review all invoice information before making payment.

5. Taxes

Applicable Canadian federal, provincial, and other taxes may be added to the purchase price where required by law.

The taxes applicable to an order may depend on the customer’s location, delivery destination, transaction structure, and applicable legislation.

The final invoice will identify applicable taxes and charges where required.

6. Shipping and Additional Charges

Unless expressly stated otherwise, shipping and delivery charges may be separate from the advertised container price.

Additional charges may apply for circumstances such as:

Long-distance or remote delivery
Difficult site access
Special transportation requirements
Crane or specialized unloading equipment
Re-delivery
Waiting time
Storage
Permits or site-related requirements
Other services requested by the customer

Where reasonably possible, applicable additional charges will be communicated before the order is finalized.

7. Payment Verification

For certain transactions, SEA-CAN CONTAINERS LTD. may require additional information to verify the payment or order.

This may include:

Customer identification
Billing information
Delivery information
Business information
Payment confirmation
Proof of payment
Additional transaction verification

We reserve the right to delay processing or cancel an order where payment cannot be verified or where a transaction presents reasonable security or fraud concerns.

8. Bank Transfers

For payments made by bank transfer, customers are responsible for using the correct banking information provided by SEA-CAN CONTAINERS LTD.

Customers should ensure that:

The correct account information is used.
The correct invoice or order reference is included.
Any applicable bank fees are considered.
The full invoiced amount is received by SEA-CAN CONTAINERS LTD.

An order will generally not be considered fully paid until the transferred funds have been received and cleared.

9. Credit and Debit Card Payments

Card payments may be subject to authorization by the customer’s card issuer or payment processor.

SEA-CAN CONTAINERS LTD. does not store full payment-card details unless permitted and required under applicable payment-processing standards.

If a card transaction is declined, reversed, disputed, or otherwise unsuccessful, the customer may be required to provide an alternative payment method.

10. Payment Errors

Customers should contact us promptly if they believe they have:

Been charged an incorrect amount
Made a duplicate payment
Paid the wrong invoice
Used incorrect payment information
Experienced another payment-related error

We will review the transaction and, where appropriate, take reasonable steps to correct verified payment errors.

11. Order Processing

An order is not considered fully confirmed until payment requirements have been satisfied and SEA-CAN CONTAINERS LTD. has accepted or confirmed the order.

Payment alone does not guarantee availability of a particular container if inventory or availability changes before order confirmation.

We may contact customers before processing an order if additional information or confirmation is required.

12. Cancellations and Refunds

Cancellation and refund requests are subject to our Refund & Return Policy and the specific terms communicated at the time of purchase.

Where a refund is approved, the refund will generally be issued using the original payment method where reasonably possible.

Approved refunds are generally processed within 7 calendar days after the applicable return or refund conditions have been satisfied. The time required for the funds to appear in the customer’s account may vary depending on the bank, card issuer, or payment provider.

13. Chargebacks and Payment Disputes

Customers are encouraged to contact SEA-CAN CONTAINERS LTD. directly to resolve payment concerns before initiating a chargeback or payment dispute.

Unauthorized or unjustified chargebacks may result in an investigation and may affect the processing of current or future orders.

Nothing in this section limits any rights available to customers under applicable Canadian law.

14. Fraud Prevention

SEA-CAN CONTAINERS LTD. takes reasonable measures to protect customers and the company against fraudulent transactions.

We may refuse, suspend, or cancel a transaction where we reasonably believe that:

Payment information is fraudulent or unauthorized.
The transaction presents a significant security risk.
Customer information cannot be adequately verified.
The transaction appears inconsistent with normal purchasing activity.

Where appropriate, we may contact the customer for additional verification.

15. Currency

Unless otherwise stated on an invoice or quotation, prices displayed by SEA-CAN CONTAINERS LTD. are in Canadian dollars (CAD).

Customers making payments from outside Canada are responsible for any currency-conversion costs, international banking charges, or fees imposed by their financial institution or payment provider.