Privacy Policy

Effective Date: October 6, 2026

SEA-CAN CONTAINERS LTD. (“SEA-CAN CONTAINERS LTD.”, “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, contact us, request a quotation, purchase our products, or otherwise interact with our services.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with applicable Canadian privacy laws.

1. Company Information

SEA-CAN CONTAINERS LTD.
Business Number (BN): 802454504
Registry ID: 2016942191
11043 201 St NW
Edmonton, AB T5S 2N3
Canada

Phone: +1 343 454 2501
Email: info@seacancontainersltd.com

For privacy-related questions or requests, please contact us using the information above.

2. Information We Collect

Depending on how you interact with our website and business, we may collect the following information:

Information You Provide Directly

This may include:

  • Full name
  • Business or company name
  • Email address
  • Telephone number
  • Billing and delivery address
  • Shipping or installation address
  • Information included in quotation or product requests
  • Order and transaction information
  • Payment-related information
  • Communications and correspondence with us
  • Any other information you voluntarily provide

We only request information that is reasonably necessary to provide our products and services, respond to inquiries, process orders, and operate our business.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or page
  • Website interaction information
  • General geographic information derived from your IP address

This information may be used to improve website performance, security, functionality, and user experience.

3. How We Use Personal Information

SEA-CAN CONTAINERS LTD. may use personal information for purposes including:

  • Responding to customer inquiries
  • Providing product information and quotations
  • Processing and fulfilling orders
  • Arranging delivery or transportation
  • Communicating about purchases and services
  • Processing payments
  • Providing customer service
  • Managing accounts and business relationships
  • Preventing fraud, misuse, or unauthorized activity
  • Maintaining website security
  • Improving our website, products, and services
  • Sending relevant business or promotional communications where permitted by law
  • Meeting legal, regulatory, accounting, and contractual obligations

We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

4. Consent

Where required by applicable privacy legislation, we will obtain your consent before collecting, using, or disclosing your personal information.

By voluntarily submitting information through our website, such as a contact form, quotation request, or order request, you consent to our collection and use of that information for purposes reasonably connected with your request.

You may withdraw consent where permitted by law. However, withdrawing consent may affect our ability to provide certain products or services.

To withdraw consent or make a privacy request, please contact us using the information provided in this Privacy Policy.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and improve the user experience.

Cookies may be used for purposes such as:

  • Website functionality
  • Security
  • Analytics
  • Performance monitoring
  • Remembering preferences
  • Marketing or advertising, where applicable

You may configure your browser to refuse or restrict cookies. However, disabling certain cookies may affect the functionality of portions of our website.

6. Website Analytics

We may use third-party analytics services to understand how visitors use our website. These services may collect information such as pages visited, device information, browser information, approximate location, and website interaction data.

Analytics information is generally used in aggregated or statistical form to help us improve our website and services.

7. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information to trusted third parties when reasonably necessary to operate our business or provide services. These parties may include:

  • Payment processors
  • Banks and financial institutions
  • Shipping and transportation providers
  • Delivery partners
  • Website hosting and technology providers
  • Website analytics and marketing service providers
  • Professional advisors, such as accountants, lawyers, or insurers
  • Government authorities or regulatory bodies where required by law

Third-party service providers are expected to handle personal information in accordance with applicable privacy and security requirements.

We may also disclose information where necessary to protect our legal rights, prevent fraud, investigate suspected unlawful activity, or comply with a legal obligation.

8. Payment Information

When you make a payment, payment information may be processed by third-party payment providers.

SEA-CAN CONTAINERS LTD. may not directly store complete payment card information on its own systems when payment processing is handled by a third-party payment provider.

Customers should review the privacy policies of applicable payment providers to understand how payment information is handled.

9. Communications and Marketing

We may communicate with customers and prospective customers regarding:

  • Quotes and inquiries
  • Orders and deliveries
  • Product availability
  • Account or transaction information
  • Customer service matters
  • Promotions and business updates, where permitted by law

Where applicable, you may unsubscribe from promotional communications by following the unsubscribe instructions included in the communication or by contacting us directly.

Even if you opt out of promotional communications, we may continue to send transactional or service-related communications necessary to fulfill an order or provide requested services.

10. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business and transaction records, resolve disputes, enforce agreements, and meet legal or regulatory obligations.

When personal information is no longer required, we may securely delete, destroy, or anonymize it in accordance with our internal practices and applicable legal requirements.

11. Security of Personal Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should avoid sending highly sensitive information through unsecured communication channels unless specifically requested by us.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, payment platforms, social media services, or other external websites.

SEA-CAN CONTAINERS LTD. is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

13. International Processing and Storage

Some service providers we use may store or process information outside Canada.

Where personal information is transferred outside Canada, it may be subject to the laws and legal requirements of the jurisdiction where it is processed.

We take reasonable steps to ensure that service providers handling personal information provide appropriate safeguards consistent with applicable privacy requirements.

14. Access to Your Personal Information

Subject to applicable law, you may request access to personal information that we hold about you.

You may also request that inaccurate or incomplete personal information be corrected.

To make an access or correction request, please contact:

SEA-CAN CONTAINERS LTD.
11043 201 St NW
Edmonton, AB T5S 2N3
Canada
Phone: +1 343 454 2501
Email: info@seacancontainersltd.com

We may need to verify your identity before processing certain privacy requests.

15. Privacy Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can investigate and attempt to resolve the matter.

If you are not satisfied with our response, you may have the right to contact the applicable Canadian privacy regulatory authority.

For Alberta-related privacy matters, this may include the Office of the Information and Privacy Commissioner of Alberta (OIPC Alberta).

16. Children’s Privacy

Our website and services are intended primarily for adults and businesses.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we may update the “Effective Date” at the top of this Privacy Policy.

We encourage visitors to periodically review this page for the latest version.

18. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy request, or have concerns about how your personal information is handled, please contact us:

SEA-CAN CONTAINERS LTD.
Business Number (BN): 802454504
Registry ID: 2016942191

Address: 11043 201 St NW, Edmonton, AB T5S 2N3, Canada
Phone: +1 343 454 2501
Email: info@seacancontainersltd.com